A trailer of upholstered sectionals sat in a yard in Garden City for nine days while a hurricane cleared the coast. Two were mildewed when the doors opened. Norvalis Group’s adjuster met our driver at the dock, and the check covered the full wholesale invoice in twenty-two days.
We haul lumber and roofing to contractors up and down the coast. A forklift went through a pallet of cedar decking at a cross-dock in Brunswick. I sent four photos and the signed BOL from the cab, and the money was in the account before I had reordered the boards.
The carrier’s declared value stopped at $100 a carton, and a kayak is worth ten of those. Norvalis Group insures the invoice on every tent and paddleboard we ship off Tybee, and the per-shipment rate came in under what we had been paying the carrier for cover that never paid out.
We ship temperature-sensitive supplies to clinics in Georgia and the Carolinas. A reefer unit quit on I-16 in August. The whole load was written off. Norvalis Group paid inside the month and then walked our dispatchers through how to document the next one so the file closes faster.
A container of dining tables took on water when the vessel rode out a storm off Bermuda. One Norvalis Group adjuster ran the survey at Garden City, the salvage sale, the recovery against the line and the payment. I made two phone calls and signed one form.
We put fifty of our forwarding clients on a single Norvalis Group open policy across the Savannah–Antwerp and Savannah–Cartagena lanes. Certificates issue in under a minute, and the terms read the same whether the box holds auto parts or pecans.